Bay of Plenty & Tauranga

Skin Society

Terms & Conditions

General Terms

  • You will receive the number of treatments as defined by your selected Skin Society plan.
  • These treatments are not transferable and cannot be refunded.
  • Membership payments will not be refunded due to early termination or failure to notify cancellation in writing to hello@shapestudio.co.nz.
  • Your treatment schedule will be determined by your skin therapist during your first appointment and no changes can be made to the membership once commenced.
  • Additional treatments can be purchased at your Skin Society discounted rate.
  • Shape Studio Limited reserves the right to change membership terms and conditions from time to time. New terms will be posted on our website and available in-clinic.
  • Shape Studio Limited may cancel or revoke a membership at any time for any reason.
  • Memberships are non-transferable and cannot be shared between individuals.

Payment

  • A deposit is required to secure your Skin Society membership. The deposit is payable in-clinic.
  • Upon registration, you will be charged a one off $6.90 establishment fee and a 3.6% ex GST transaction fee each time you are debited.
  • If a direct debit or credit card payment fails, a processing fee of $6.90 will be charged, and your Skin Society entitlements will be suspended until paid.
  • Members are responsible for ensuring sufficient funds are available in their account to cover the ongoing membership fee.

Cancellation Policy

  • For early termination due to hardship, a written notification must be sent to hello@shapestudio.co.nz at least one (1) month in advance.
  • A minimum commitment of 6 months is required before any standard cancellation requests will be accepted.
  • Cancellation of membership will not be accepted through our website or if requested via a therapist or staff member.

Perks

  • Perks are applicable only to Skin Society members and are only valid for the duration of your plan.
  • They cannot be exchanged for other services, products, or given to others.
  • Cannot be used in conjunction with any other offer. Discounts are only available on full-priced treatments and products. If already discounted, the lesser of the two prices will apply.